AOC Brain brings Email, Instagram, and WhatsApp conversations into one workspace, so service teams can see customer context, follow-ups, booking state, and AI suggestions before every reply.
AOC Brain keeps customer conversations, context, follow-ups, and booking state in one place, so operators do not need to jump between tools.
Every inquiry arrives with context: conversation history, customer details, attachments, booking state, follow-up status, and an AI suggestion that waits for operator review.
"Hi Maria — thanks for reaching out. I can help with availability this week. Could you confirm the service you need and your preferred time?"
Start with the core inbox, then activate the Brain that matches your service model: qualification, booking, follow-up, routing, and customer context.
Start with the core operator inbox, then scale with Brain suggestions, team workflows, routing, and service-level control.
Keep every client inquiry in one operator-controlled inbox.
Includes 1 Brain for qualification, booking, deposits, and follow-up suggestions.
Run your whole service team with workflows, routing, permissions, and scale.
Starter keeps the inbox organized. Pro adds 1 Brain for suggestions. Studio adds the team controls you need to run a full service operation.
| Feature | Starter | Pro | Studio |
|---|---|---|---|
| Unified inbox for Email, Instagram, and WhatsApp | Included | Included | Included |
| Manual replies | Included | Included | Included |
| Saved templates | Included | Included | Included |
| Tags and statuses | Included | Included | Included |
| Customer profiles and conversation history | Included | Included | Included |
| Basic search and filtering | Included | Included | Included |
| Manual reminders / follow-ups | Included | Included | Included |
| Basic analytics | Included | Included | Included |
| Brain included | No Brain | 1 Brain | 1 Brain |
| Brain suggestions and workflow cues | — | Included | Included |
| Recommended replies and next actions | — | Included | Included |
| Qualification workflows | — | Included | Included |
| Service intake triggers | — | Included | Included |
| Booking / slot-offer workflows | — | Included | Included |
| Deposit workflows | — | Included | Included |
| Customer memory by Brain | — | Included | Included |
| Custom workflow stages | — | Included | Included |
| Internal notes | — | Included | Included |
| Calendar integration | — | Included | Included |
| Payment / deposit integration | — | Included | Included |
| Team assignment | — | — | Included |
| Role-based permissions | — | — | Included |
| Staff routing | — | — | Included |
| Advanced analytics | — | Included | Included |
| Priority support | — | — | Included |
| Included seats | 1 | 1 | 5 |
| Active conversations / month | 300 | 1,500 | 5,000 |
| History included | 90 days | 12 months | 24 months |
A few quick answers to make the plan choice straightforward.
A Brain is AOC BRAIN's workflow intelligence layer. It helps qualify leads, recommend replies, and run booking, deposit, and follow-up workflows for a specific business vertical.
No. Starter does not include a Brain. Pro includes 1 Brain, and Studio includes 1 Brain.
Yes. You can move from Starter to Pro or Studio as soon as you need Brain suggestions, stronger workflow support, or team controls.
You can upgrade when you need more conversation volume, more team controls, or stronger operator workflow support.
If you are working with multiple operators or staff members, Studio is the right fit because it adds routing, permissions, and team workflow controls.
No long-term contract is required for this pricing setup. Plans are positioned as monthly subscriptions.
All plans are built around the same unified inbox for Email, Instagram, and WhatsApp. Channel availability may depend on workspace configuration and provider approval status.
Start with Starter if you want a cleaner inbox. Move to Pro when you want 1 Brain included for suggestions and workflow support. Step up to Studio when your team needs routing, permissions, and more operational control.
All plans are monthly. Upgrade when you need more Brain support, more team control, or more conversation capacity.
AOC Brain helps operators move faster with draft replies, workflow cues, and next-step suggestions while customer-facing messages remain human-reviewed.
Connect Email, Instagram, and WhatsApp from one workspace, with customer context, follow-ups, and review-first AI assistance for every operator reply.
Channel availability may depend on workspace configuration and provider approval status.